Shipping and Handling

Poni is a small venture, so most of the products you see are still in production. When you order, please note that it could take up to five weeks before shipment starts. When you place your order, you'll receive an email with an estimated delivery date.

Items ship Priority Mail via USPS to the US at buyers expense. International shipping is not available at this time. For items that are ready to ship, please allow two days handling time.

Please don’t hesitate to reach out if there are any problems with your shipment.

Due to the nature of owning a small business, no returns or exchanges are offered. However, please fill out the contact form or email directly if there are any problems with your order.